Gold Dealers….The Good and The Bad…This Weekend on The Consumer Team

Precious Metals....Buyer Beware!

This Saturday, June 2nd, The Consumer Team radio program will interview Jim Poe of Texas Retirement Specialists and John Clark of Royal Metals Group about the strategies to be successful in acquiring precious metals.  According to Consumer Team program host Pete Thomson, there are a number of issues that consumers need to be aware of when it comes to buying precious metals.  Thomson stated, “It’s like the wild west out there in the marketplace when it comes to precious metals.  There are some very good companies who treat consumers fairly.  And there are others that are overcharging for gold, particularly gold numismatic coins.”

The Consumer Team will talk about how to avoid the rip-offs as well as other strategies that will help people be successful in precious metals.  Other topics covered will be ways to safely store precious metals, the value of gold in uncertain economic times and the history of gold and precious metals.

Thomson added that both Jim Poe and John Clark are good examples of reputable companies.   Thomson added, “We thoroughly check out all of our sponsors before they’re accepted on The Consumer Team.  Putting our listeners together with companies they can trust is what The Consumer Team is all about.   In the areas of financial planning and precious metals you won’t find better people than Jim Poe at Texas Retirement Specialists and John Clark at Royal Metals Group.”

The Consumer Team is broadcast Saturdays from 2-4 PM on 570 KLIF Radio.  To listen live, go to  

The Consumer Team is produced by McQ Media and THI Productions, Dallas, Texas.

Website Design Can Be Cost Effective

Business owners regularly pay way too much for website design, according to Pete Thomson, host of The Consumer Team radio program.   This Saturday, Tom Burnett, President of DFW Web Design will appear on The Consumer Team to talk about how business owners can get a high quality website design for just several hundred dollars.   According to Thomson, “Prior to 2008, I regularly met business owners who had paid more than $30,000 for a website design.  And although the recession has naturally brought prices down to reality, there are still plenty of designers charging too much for basic designs.”

According to Thomson, Burnett and his company DFW Web Design offer high quality for a fair price.  Thomson added, “We built our Consumer Team site for under $1,000.   Adding features like video and eCommerce to a site does increase the cost, but not by the amount that many designers charge.”   Thomson added, “Tom and DFW Web Design make a profit but they don’t make all their profit from one customer.   Since he’s started back in the early 2000s, Tom has built over 300 websites for small business.”

The Consumer Team is heard Saturdays from 2-4PM (Central) on 570 KLIF Radio.   For more information and to listen live, go to    The Consumer Team is produced by McQ Media and THI Productions in Dallas, Texas.




Consumer Team Focus on Facebook Privacy Issues

A recent Consumer Magazine study has identified several significant privacy flaws within the popular social media website Facebook.   On Saturday, May 19th at 2PM on 570 KLIF Radio, The Consumer Team radio program will interview Jeff Fox, Technology Editor from Consumer Reports Magazine regarding the study.  According to Pete Thomson, host of The Consumer Team, “The Facebook privacy issues are a big deal.  Especially at risk are the millions of casual users who are sharing personal information online that can be seen by people both inside and outside their network of Facebook friends.  We believe the Consumer Magazine Facebook study is very important to the process of making Facebook safe and secure for all consumers.”

The Consumer Team is heard every Saturday, 2-4PM Central on 570 KLIF in Dallas/Ft. Worth, Texas.   The program features consumer news and information including commentaries from Consumer Reports Magazine, New York.   Consumer Team also showcases ‘best in category’ businesses from the North Texas area.

For more information on The Consumer Team go to   The Consumer Team is produced by McQ Media in association with THI Productions, Dallas, Texas.



DuWest Foundation Repair Joins The Consumer Team

The Consumer Team with Pete Thomson welcomes Du-West Foundation Repair as a sponsor.   According to Consumer Team host Pete Thomson, the addition of Du-West Foundation Repair as a sponsor is significant achievement for The Consumer Team.   Thomson commented, “I met Jim Dutton who is the owner of Du-West Foundation Repair about 10 years ago.  I was about to spend about $30,000 to have repairs done to my foundation.  Jim came out to my home and told me that repairs weren’t necessary and that I just needed to adjust the watering schedule on my foundation.   Jim and Du-West Foundation Repair saved my family from a foundation repair scam that could have cost us dearly.   After that experience, I became passionate about several things in my life.   First, it gave me the motivation to start a consumer oriented radio show that would help listeners avoid rip offs like the one I almost fell prey to.    Secondly, I wanted to make the consumer radio program an environment where good, honest companies like Du-West Foundation Repair could grow.”

As a sponsor of The Consumer Team program on 570 KLIF Radio in Dallas-Ft. Worth, Dutton will be making regular appearances on the show to discuss proper foundation maintenance and repair.  Thomson added, “With Jim Dutton and Du-West Foundation Repair on The Consumer Team we will be able to shine a light on foundation repair scams like the one I almost got hooked by.  Saving our listeners from costly consumer rip offs is our goal on The Consumer Team.”

The Consumer Team is heard Saturdays at 2PM on 570 KLIF Radio.  For more information and to listen live online go to



Consumer Team Preview: Plastic Surgery Dos & Don’ts…..Saving $$ on Your Insurance

Every Saturday at 2PM Central, The Consumer Team features news, tips and informative interviews that help listeners live a better consumer life.  On Saturday, May 5th, The Consumer team will focus on the subjects of plastic surgery and insurance.

Pete Thomson - Host of "The Consumer Team"

Dr. George Toledo of Highland Park Plastic Surgery Center in Dallas, Texas will join Consumer Team host Pete Thomson for a discussion on the latest developments in plastic surgery.   Regarding the interview, Thomson said “Dr. Toledo has built a reputation as being one of the best plastic surgeons in the US.   I’ve known him for years and value what he brings to our program very much.”    Thomson added, “As the baby boom generation ages, we’re more interested in plastic surgery.   Our goal on The Consumer Team is to ask the FAQs on behalf of our listeners so they can be educated.”

Saving money on insurance will also be discussed on the May 5th Consumer Team program.   Joining the program will be Roger Harkins of Tri-Star Insurance Professionals from Frisco, Texas.   Thomson commented, “I used to be with one of the big, big insurance companies paying way too much for our insurance.  Roger Harkins and his team at Tri-Star Insurance Professionals saved my family over $3,000 a year on our homeowners and automobile insurance.  I’m always excited to have an opportunity to help our listeners also have a chance to save money while at the same time make sure that they have enough insurance.”

The Consumer Team is heard every Saturday at 2PM Central on 570 KLIF in Dallas/Ft. Worth, Texas.   Online broadcast of the program is available at

The Consumer Team is produced by McQ Media in association with THI Productions, Dallas, Texas.

Storm Season Alert: Watch Out For Scammers

After this year’s tragic and devastating storm season, thousands of families are trying to put their lives back together after losing loved ones, homes and businesses.   And through all the challenges they’re facing, there’s another threat that is lurking ready to add to their pain.   Unscrupulous contractors and trades people literally flock to disaster zones because of the potential for quick money from people who are desperate for help.   Even savvy consumers can fall victim to home repair scams.  Yet, with some simple due diligence, it’s possible to identify and defeat the home repair rip off artist.
I’ve learned about home repair rip-offs from experience.  My wife and I have built 2 homes over the last 20 years.   That was a painful yet effective education.  Now as host of a radio program called “The Consumer Team” my mission is to help consumers avoid rip offs.   Through the radio program, I have an opportunity to work with some incredible people across a number of home repair categories.   The education I received from these professionals is priceless.

Big Jobs Make For Big Home Repair Scams:   Storm repair and replacement of property is big business and it’s very profitable.   Because of the opportunity, storm ravaged areas become sort of a ‘California Gold Rush’ for contractors.   For example, after major hail storms, it’s not uncommon to see storm-chasing roofers drive cross country in search of quick cash.    And since many consumers are especially vulnerable after losing the security of home, they’re considered to be ‘low hanging fruit’ by these scam artists.


The Check List – How to Beat the Home Repair Rip Off:    Use these strategies to reduce your chances of being a victim of home repair rip offs and scams.

Get Multiple Bids:          Seems logical doesn’t it.  Yet, many consumers forget the number one rule of keeping the trades honest.    I recommend getting 3 bids.  When possible, ask neighbors and friends for referrals.      Radio, television, the web     and other media can be a source of leads but I really like   referrals.

Get References & Call Them!    Again, most consumers don’t call references.  You’ve got to.  In fact, I recommend drilling a bit deeper.  First, insist on recent job references and nothing over a year old.  Secondly, try to locate a current job for the contractor and visit the job site for a surprise inspection.  I also suggest calling The Better Business Bureau as well as doing a web search on the company.   And although the web can be skewed by planted reviews, the truth eventually gets out.

Use FEMA as an Asset:   FEMA maintains a presence in disaster areas for months.  Not only can they help you in dealing with contractors, but they’re well versed on all aspects of disaster recovery including tapping into government funds and other aid.  They are smart people who help you.


Beware of Magnet Signs:   Run from anyone who comes to your home with magnet signs on their truck.  They might as well post a sign that says “I was in a different industry last month”.   Look for companies that have ‘been in the business’ for years.

Go Local!   ‘Shopping local’ ferrets out the storm chasers.  But, beware of the hooligans who set up a local address and act like they’ve been part of the community for years.  After the job’s finished, local companies are much more motivated to keep their customers happy.    And staying true to your home town or region supports the local economy at a time that local business people need the support.

Don’t Fall for Deadlines, Promotions, Big Discounts and Other Closing Tricks:    A loud buzzer should go off in your brain whenever you hear the following statements:

“To get this price I need to get your signature today”     Pushing a deadline is straight off the used-car lot.  Don’t fall for it.

If you sign today I can give you a $6,000 discount”.   I hear HVAC (air conditioning/heating) companies on TV and Radio promising this every day.  Nobody is really discounting anything by $6,000.   Again, right off the used car lot.

Our free iPad offer runs out today.”     Go ahead and just buy an iPad.  You’ll get a better deal.

Don’t Fall for ‘The Fish’:   If you’re a person of faith, be wary of anyone placing the Christian fish in their logo or advertising.   Years ago someone figured out that if they ”looked” like a Christian, then people trusted them.   My apologies to all reputable Christians who use the fish symbol in their logo.  I suggest you remove it and let the way you live your life advertise your faith.

Contracts and Deposits:     If you’re dealing with a big ticket item, get your attorney to review the paperwork.   If a company says they need a ‘deposit’ to buy supplies, don’t pay it.   This is a huge red flag and suggests that the company doesn’t have adequate resources.    Your approach to payment will vary with different jobs but generally I don’t like to give anybody a dime until they show up at my home with a crew and the supplies for the job.   And even then, you need to retain or hold back enough money to keep the contractor motivated to finish the job properly.   You can learn much about payment terms within an industry in the process of getting at least 3 bids.

Bills Paid Affidavit:  On large jobs, consider getting an ‘all bills paid’ affidavit (Lien Release) from both contractors and suppliers.   This will prevent anyone from coming back at you for money you’ve already paid.

Workman’s Comp Coverage:   This is a tough one.  Many excellent tradesmen and contractors contend they can’t afford insurance, and in some cases, their pricing is lower than companies that carry the insurance.  Still, in the long run, you’re better off paying more and knowing that you’re covered.  If someone is injured or killed while working on your home, you will be a target.

Help The Elderly:   Because they’re often isolated, home repair rip off artists frequently target the elderly.    If you have older folks in your neighborhood that need work done on their home, offer to give them some help.  They’ll appreciate you and you’ll feel good helping out.

Spread The Word:  Thanks for reading this article.  I hope it helps you make better and more informed choices.  Feel free to forward this blog to your friends and don’t hesitate to email me with your questions.   I don’t have all the answers but I generally know who does and can send you in the right direction.

Listen to The Consumer Team:   Learn more about being a smarter, more successful consumer by listening to The Consumer Team program on 570 KLIF Radio, Saturdays at 2PM (Central).   Get more information at

-Pete Thomson
The Consumer Team
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