Archive for the ‘Used Cars’ Category

Consumer Team: Wrecked Car Scam in DFW

(DALLAS-FT. WORTH, TEXAS – Consumer Team News)   When it comes to car buying in Dallas-Ft. Worth, Consumer Team radio host Pete Thomson says ‘buyer beware.’   The Consumer Team is airing a series of reports on car scams in Dallas-Ft. Worth.  According to Thomson, the ‘wrecked car scam’ is costing North Texas consumers significantly.   Thomson said, “It’s so easy for pros to hide issues with a car.  Unless you buy from a responsible source, a consumer can really get into trouble.”

The Consumer Team: Exposing the Wrecked Car Scam

The Consumer Team: Exposing the Wrecked Car Scam

Another problem, according to Thomson, is the fact that Carfax reports are not always accurate.  Thomson added, “Consumer Reports has done several investigations into the reporting services.  Bottom line is that you can’t always trust what you read.  The services like Carfax can miss major problems, and there are ways that the services can be gamed.   We believe it’s fine to check these services, but not based a purchase on them.”

Instead, Thomson says, consumers should find a local dealership that has a good reputation in the marketplace.  “Our choice on Consumer Team“, Thomson continued, “is Auto Locators of Texas.  Richard Walsh and his team do an excellent job of selling only high quality vehicles for a fair price.”

Thomson cited Walsh’s extensive experience in buying vehicles.  Thomson said, “Richard has been buying cars at auction since he was a teenager and he can spot problems.  Beyond that, before he sells a car, it’s given a complete inspection and servicing.   We believe Auto Locators of Texas is best practices for a pre-owned car dealership.”

The Consumer Team with Pete Thomson is broadcast Saturdays, 6-8 PM on CBS Radio’s 1080 KRLD in Dallas-Ft. Worth.  The Consumer Team is produced by McQ Media, Dallas, TX.



Consumer Team: Hybrids Not Worth the Cost

(DALLAS-FT. WORTH, TX)   For consumers thinking about buying a hybrid vehicle, The Consumer Team radio program recommends that you reconsider your decision.  “Hybrids aren’t worth the additional cost”, commented Pete Thomson host of The Consumer Team, heard Saturdays 5-7PM on 1080 KRLD Radio.   Thomson added, “Based on our research, we believe that hybrids aren’t quite ready for the mass market.”

Hybrids:  Not a good deal yet, according to The Consumer Team

Hybrids: Not a good deal yet, according to The Consumer Team

The Consumer Team recently aired a segment discussing the costs of hybrid ownership.  Joining Thomson was Consumer Team automotive expert, Richard Walsh.   Walsh, a veteran of the auto industry and owner of Auto Locators of Texas, cited specific math on the payoff for hybrid technology.   Thomson said, “The time required to break even on the extra cost of a hybrid just doesn’t make sense for consumers.   In many cases, we’re seeing a 7 year period to reach break-even, which is longer than many people keep a car.”    Adding to the overall cost of owning a hybrid are higher maintenance costs.   Thomson added, “We’re finding that local, independent mechanics are not comfortable working on hybrids, which means that consumers are required to use franchise dealership service departments, which are more expensive.”

Will hybrids make sense someday?   “Absolutely,” Thomson said, “But right now, consumers who are trying to save on fuel costs are better off buying a high MPG gas powered vehicle which can get over 35 MPG.   That’s good mileage but without having to incur the additional costs of a hybrid.”

Thomson has been critical of the automobile industry on The Consumer Team.  He said, “Several surveys have shown that consumers don’t like the car industry.  They don’t like the tactics, tricks and lack of transparency.  It is because of these problems that we are so excited to have Richard Walsh of Auto Locators of Texas on The Consumer Team.   Auto Locators of Texas offers outstanding pre-owned vehicles at fair prices in an environment that people find very refreshing.   They’re an outstanding addition to The Consumer Team.”

For more information on The Consumer Team, go to   The Consumer Team is produced by McQ Media, Dallas, Texas.


Consumer Team Endorses Auto Locators of Texas

(DALLAS-FT. WORTH, TX)   The Consumer Team today announced the endorsement of Auto Locators of Texas, a Plano based company that sells pre-owned vehicles.   Consumer Team host Pete Thomson announced that Richard Walsh, owner of Auto Locators of Texas, will become a regular on-air contributor to The Consumer Team.

Auto Locators of Texas - Consumer Team Certified

Auto Locators of Texas – Consumer Team Certified

Pete Thomson said that the addition of Auto Locators of Texas to The Consumer Team is the result of an extensive search for a car retailer whose values were consistent with his program.   Thomson stated, “We believe there are significant issues with the majority of car dealers that often prevent consumers from getting a fair deal.  The addition of Auto Locators of Texas to The Consumer Team is a perfect match.   Richard Walsh and his team offer excellent used vehicles for thousands of dollars less than traditional car dealers.   Auto Locators of Texas does not subject the consumer to all the negatives that are associated with the car buying experience.  There are no sleazy sales people, no F&I (finance and insurance) tricks or other malarkey.  Just great cars at fair prices.”

In endorsing Auto Locators of Texas, Thomson says he’s endorsing the process of buying used vehicles.   Thomson stated, “Dollar for dollar, the best deal for consumers is a used vehicle.  We believe it is prudent for a consumer to avoid the depreciation hit that comes with a new car purchase.”  Thomson continued, “Auto Locators of Texas can serve any type of car buyer.  They offer late model high-end vehicles from manufacturers like Mercedes, Porsche, Mercedes-Benz and Lexus as well as less expensive vehicles.  Regardless of a customer’s needs, Auto Locators of Texas will deliver, and for thousands less than the big, franchise dealerships.”

Thomson attributed Auto Locator’s lower price structure to lower overhead.   He said, “Because Auto Locators of Texas doesn’t have a huge facility and large marketing budget like the big dealers, they can deliver the consumer a quality vehicle for thousands of dollars less.”   Thomson also cited Auto Locator’s customer service approach as superior to what consumers often experience when buying a car.   He said, “It’s amazing to see an operation like Auto Locators of Texas.  It’s the exact opposite of what people normally experience at a dealership.   Once consumers experience how good the car buying experience can be, they’ll never want to go back to the traditional, painful way that most people buy cars.”

Thomson said that Walsh will play a major role on The Consumer Team.  Thomson added, “Each year consumers lose billions because of bad car deals.  With the help of Richard Walsh and Auto Locators of Texas, The Consumer Team will first educate the consumer regarding the most important aspects of purchasing a car.  In addition, we want to connect our listeners to Auto Locators of Texas so they can get a great deal on their next car.”

The Consumer Team with Pete Thomson is broadcast Saturdays from 5-7PM Central on CBS Radio’s KRLD-AM 1080 in Dallas.   The Consumer Team is produced by McQ Media Inc.




The Consumer Team: Looking for the “Right” Car Dealer

(DALLAS-FT. WORTH, TX)        Consumer Team talk radio host Pete Thomson would like to find a car dealer to include on The Consumer Team radio program.  His problem?  He has yet to find one who fits the profile of The Consumer Team.   The challenge, as Thomson states, is one of philosophy.   Thomson said, “On The Consumer Team we have very specific values and opinions when it comes to how consumers should be treated.   The problem in the automobile industry, and in other industries as well, is that consumers are often given really bad deals.  And the bigger the price tag, the more scams you’ll find”

The Consumer Team -- Searching For The "Right" Car Dealer

The dilemma that Thomson and The Consumer Team face in the auto industry is nothing new.  As Thomson puts it, finding category experts has been a challenge across multiple industries.  He added, “We are looking for sponsors who are comfortable being very transparent with us and with the consumer.  It’s taken us years to find our current roster of Consumer Team Certified sponsors.”

In the automobile industry, Thomson says there are several areas of concern, including The Consumer Team’s stance that buying used vehicles is the best value for consumers.  Thomson added, “The dealer that we end up featuring and endorsing on The Consumer Team will need to recognize that used cars priced appropriately are a great value for the consumer.   Dollar for dollar we believe that buying used is a prudent financial move.  Beyond that, we’re looking for a partner who does not take advantage of consumers on the trade-in or in F&I (finance and insurance).”   Thomson said that dealers often build very high profit margins into the areas of the transaction that consumers understand the least.   Thomson added, “Let me be clear, we’re not against a profit, we just think it should be fair and fully disclosed.  Some of the products that car dealers sell as part of what’s called the back end, are total rip offs.   From extended warranties to Scotch-guarding the car seats, it can get pretty bad.”

Regardless of whether or not The Consumer Team finds an expert automotive sponsor, Thomson says the program will continue to aggressively address rip offs, scams and other bad behavior in the automobile industry.   He said, “We know that our listeners depend on The Consumer Team to help them navigate through the shark infested waters that consumers swim in these days.  When a consumer is being ripped off, our goal is to report the scam and stop the bad guys from ripping off more people.”   In the car industry, Thomson cites Consumer Reports Magazine as being every effective in the fight for the consumer.   Thomson said, “Consumer Reports has really helped put the buyer back in a position of leverage in the car buying process.   From their ratings of vehicles to their tips on how to get a good deal on a car, consumers can get very valuable information using this tool.”  Beyond that, Thomson says, he advises consumers to slow down the buying process.  He added, “Research and due diligence are critical to success in any major consumer transaction.  We advise our listeners to take a deep breath, research the process and proceed with great caution.  Let’s face it, today there are more scams than ever and as a consumer you must be prepared.”

Thomson’s Consumer Team radio program is broadcast Saturdays from 5-7PM on 1080 KRLD Radio, Dallas-Ft. Worth.   Thomson started his consumer advocacy journalism career over a decade ago.   Thomson says he’s been an advocate of the consumer since childhood.  Thomson said, “Growing up in Charles City, Iowa in the 1970s I lived in small town environment where local businesses took care of their customers.  Both of my parents owned retail stores and I remember the great lengths they went to in order to satisfy their customers.  As a result, my personal standard for customer service is very high.”

For more information on The Consumer Team or to listen live go to   The Consumer Team is produced by McQ Media, Dallas-Ft. Worth, Texas.


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