Archive for the ‘consumer advocacy’ Category

Buckner joins Consumer Team Houston on KTRH

(HOUSTON, TX — Consumer Team News)   The Consumer Team announced today that Buckner International will be a sponsor of the new Consumer Team Houston program on 740 KTRH Radio.   Buckner’s Parkway Place retirement community and  Buckner’s Children and Family Services will both sponsor The Consumer Team’s expansion to KTRH Radio.   The Consumer Team is broadcast Saturdays, 5-6 PM on KTRH.

Pete Thomson, host of The Consumer Team, commented on the sponsorship.  He said, “Buckner International has been helping people in need since the end of the Civil War.   Their ministry work is admired throughout the world.  Having an opportunity to help them increase awareness in Houston on KTRH is an honor.”buckner logo 2

The Consumer Team will feature interviews with leadership from Buckner’s Parkway Place and Children and Family Services.   Thomson added, “Buckner has been serving the retirees in Houston since 1955.  Parkway Place is an example of how good a retirement community can be with vision, compassion and dedicated leadership.  We’re very excited to have the opportunity to feature Parkway Place on Consumer Team.”

Buckner’s Children and Family Services is expanding their services to vulnerable families through their work with Star of Hope and New Hope Housing Inc.   Thomson stated, “We’re amazed at what Buckner, Star of Hope and New Hope Housing are able to do working together.    With the opening of the new Buckner Family Hope Center Houston planned for 2018 and the opening of the Buckner Family Pathways program, the services for families in need, and particular single parents, will grow dramatically in the Houston area.   This is good for our community.”

The Consumer Team with Pete Thomson is one of the most listened to weekend consumer radio programs in the nation.   In Dallas,  The Consumer Team airs Saturdays from 6-8 PM on 1080 KRLD Radio.   The Consumer Team is produced by McQ Media.

 

Consumer Team joins KTRH Houston

(DALLAS-FT. WORTH – Consumer Team News)   The Consumer Team will be join the lineup on KTRH Radio in Houston, starting May 13, 2017.   KTRH (740 AM) is the top ranked radio station for news and information in the Houston radio market.   The Consumer Team will be heard from 5-6 PM Saturdays.    The Consumer Team is currently carried on 1080 KRLD in Dallas-Ft. Worth.   Consumer Team host Pete Thomson called the addition of KTRH a strategic one that will strengthen the program’s ability to serve its listeners.    Thomson said, “KTRH is one of the most listened to radio stations in the US with over 1 million listeners each month.   We are excited to be part of their lineup of news and talk programming.”

The Consumer Team - Now on 740 KTRH Radio

The Consumer Team – Now on 740 KTRH Radio

The Consumer Team’s mission, according to Thomson, is to educate and connect consumers.   Thomson added, “Consumer Team is here to first educate our listeners regarding consumer issues.  Every week we talk about good deals, bad deals, recalls and rip-offs that consumers need to know about.   We also connect consumers to the best businesses that have a commitment to high levels of quality, customer service and integrity.    Thomson is quick to distinguish The Consumer Team from referral sites such as Angie’s List or Home Advisor.    He said, “In our view these big national services are the new yellow pages.   On Consumer Team we endorse a much smaller list of businesses that we know very well.  The result is a better experience for the consumer.”

Pete Thomson has been working in consumer advocacy since 2000.   The Consumer Team launched in 2011 on 1080 KRLD in Dallas/Ft. Worth.   Each week’s program features consumer news and interviews with leading consumer advocates, including journalists from Consumer Reports and Consumer’s Union.   Thomson added, “Consumer Reports and Consumer’s Union are the gold standard for consumer information.   We’ve been pleased that they make themselves available for interviews on our program.   We are huge fans.”

Thomson said that The Consumer Team will adhere to the same criteria for selecting sponsors as the new KTRH programs debuts.   He said, “We’re committed to working only with the best-of-the-best on The Consumer Team.   We will continue to vet all of our sponsors to ensure that our listeners are served by the very best.   We will also work exclusively with one business per category.   Maintaining quality is a priority for us.”

 

Floors 4 Less: Consumer Team Certified as Best in DFW

(DALLAS-FT. WORTH, TEXAS – Consumer Team Newswire)   The Consumer Team announced today that Floors 4 Less, a Dallas-Ft. Worth flooring company, has joined the program as a sponsor.    Pete Thomson, host of The Consumer Team, said the addition of Floors 4 Less will bring valuable information to the program regarding how to successfully buy home flooring products.   Sharif Asad, owner of Floors 4 Less, will join Thomson for a series of educational segments on The Consumer Team, which airs Saturdays from 6 to 8 PM on 1080 KRLD in Dallas-Ft. Worth.   Thomson commented on the addition of Floors 4 Less.  He said, “Consumers have a number of challenges when buying floor covering.   We believe that Floors 4 Less and their business model give the consumer the best combination of high quality products, low price and outstanding customer service.

Sharif Asad - Floors 4 Less -Consumer Team Certified

Sharif Asad – Floors 4 Less -Consumer Team Certified

Floors 4 Less – Cutting Out “The Middleman”

Floors 4 Less will not be beat on price, period.  That’s what owner Sharif Asad said in a recent Consumer Team interview.   He went on to describe his family’s business philosophy of keeping their business structure lean-and-mean in order to deliver the lowest price to the consumer.   The math is pretty simple.  Since Floors 4 Less don’t employ salespeople, this can mean a significant savings to consumers.   In retail flooring, commissions paid to salespeople can be as high as 30-40% of the purchase price.

Quality & Safety

Although price is an important part of the flooring purchase, Thomson says it’s secondary to flooring product quality and safety.   Thomson said, “Recent investigations into larger flooring suppliers and retailers selling tainted and unsafe products have really put this on our radar.  Floors 4 Less has very stringent policies regarding product safety and quality.  They only sell products from reliable suppliers that are confirmed to be safe.”

And They Come To You!

floors 4 Less logoFloors 4 Less is changing ‘best practices’ in the flooring industry by offering “in-home” services for consumers.  Thomson added, “Floors 4 Less is taking all the stress out of buying flooring by giving the absolute best customer service.  Instead of having to hassle with going to the store and leaving a deposit for samples, they’ll come to you.   Floors 4 Less will bring the samples to you and give you an opportunity to see how the flooring will look in your home.”

Big Announcement Coming on KRLD

Sharif Assad will join Pete Thomson on The Consumer Team, 6-8 PM Saturday on 1080 KRLD.  Thomson urged DFW listeners to tune in for a major announcement.   He added, “Sharif will be announcing a major discount on a certain type of hardwood that will be pretty exciting.   He’ll be talking about a price that’s not available anywhere in North Texas.”

 

 

Consumer Team Welcomes Timeshare Exit Team

(DALLAS-FT. WORTH, TEXAS — Consumer Team News)   Consumer Team host Pete Thomson today announced that Timeshare Exit Team is joining The Consumer Team as a sponsor.   Timeshare Exit Team is a company that helps consumers get out of timeshares.  Commenting on the on-air partnership, Thomson commented, “We have been aware of Timeshare Exit Team for some time.   I’m very impressed with their track record of helping consumers successfully get out of timeshare deals.  We are excited to have them on The Consumer Team.”   In addition to their presence on Consumer Team in Dallas-Ft. Worth, Thomson’s endorsement of Timeshare Exit Team  will also air in TSN news programming throughout Texas on The Texas State Networks.    Thomson added, “We applaud Timeshare Exit Team for their commitment to educating consumers throughout the Lone Star State.  As a result of this campaign partnership, thousands of consumers in Texas will get relief from timeshare deals that are no longer the right fit for their lifestyle.”

Timeshare Exit Team - Endorsed by The Consumer Team

Timeshare Exit Team – Endorsed by The Consumer Team

According to Thomson, the burden of some timeshare agreements is a significant consumer issue.   He said, “Based on our research we know that consumers can feel trapped in timeshares.   Oftentimes they don’t even use the timeshare.  Also, the maintenance fees can become a big issue.   With further research we found that Timeshare Exit Team is ‘best practices’ for helping consumers get out of a timeshare safely and permanently. ”

Pete Thomson - The Consumer Team

Pete Thomson – The Consumer Team

Thomson said leadership from Timeshare Exit Team will be joining The Consumer Team as regular contributors.   Thomson added, “Our interviews with Timeshare Exit Team leadership will be very educational and will help consumers understand what the options are regarding timeshare agreements.”   Thomson commended Timeshare Exit Team for their transparency and customer focus.  He said, “I love the fact that consumers can get a free consultation from Timeshare Exit Team.   Without spending a dime, you can find out what your options are.  This is an outstanding service.”

The Consumer Team with Pete Thomson is one of the most listened to consumer advocacy programs in the country.    The Consumer Team is broadcast Saturdays, 6-8 PM on CBS Radio’s 1080 KRLD in Dallas/Ft. Worth.

DFW Go Local: Nick Nemeth Best Attorney for Solving IRS Problems

(DALLAS-FT. WORTH, TX – Consumer Team News)   The Consumer Team’s DFW Go Local campaign will officially kick-off in January 2017, but host Pete Thomson has started outlining how the initiative will work.   He said, “Our goal with Go Local DFW! is to promote the best-of-the-best local businesses in Dallas and Ft. Worth.   Good things happen when consumers spend them money in their hometown.”

Nick Nemeth - DFW Tax Attorney

Nick Nemeth – DFW Tax Attorney

This Saturday (9-17-16) Thomson will interview DFW attorney Nick Nemeth on The Consumer Team. Nemeth helps consumers who have issues with the IRS.   Thomson says Nemeth exemplifies his vision for Go Local DFW.  He said, “Nick Nemeth is a great example of why we need to make the choice to support local DFW business owners.   When it comes to dealing with the IRS, Nick can do so much more than an out-of-town law firm.  First, his office is within walking distance from the IRS and he’s right here in DFW where his clients can meet him face-to-face.”

Nick Nemeth offers a complimentary initial consultation which is an outstanding value for consumers. Thomson added, “The fact that Nick Nemeth offers a free initial consultation is indicative of a man who really wants to help the consumer.   Without spending a dime, you can truly find out what your options are for getting a resolution of your IRS tax issue.”

The Consumer Team with Pete Thomson is broadcast Saturdays from 6-8 PM on CBS Radio’s 1080 KRLD in Dallas-Ft. Worth, Texas.   The Consumer Team is produced by McQ Media Inc, Dallas.

 

 

Consumer Team: Nick Nemeth is “Best Practices” for Helping Consumers

(DALLAS-FT. WORTH, TEXAS – Consumer Team News)   The Consumer Team’s Pete Thomson regularly promotes ‘shopping local’ on his consumer advocacy radio program.   When it comes to getting help dealing with an IRS tax issue, Thomson says picking a local attorney is critical.   “We believe shopping local is very important to achieving success as a consumer.  When it comes to dealing with an IRS tax issue, hiring a local attorney is very important.   Nick Nemeth is our choice on The Consumer Team.”

Nick Nemeth - DFW Tax Attorney

Nick Nemeth – DFW Tax Attorney

Nick Nemeth is a regular contributor to The Consumer Team talk radio program which is broadcast Saturdays, 6-8 PM on CBS Radio’s KRLD.   Thomson commented on Nemeth’s contributions to The Consumer Team.  He commented,  “Besides being local, Nick Nemeth is what we consider best practices when it comes helping consumers in North Texas get IRS problems resolved.   He’s smart, honest and very consumer friendly.”

The consumer waters are filled with sharks, according to Thomson, when it comes to tax resolution services.   “Just listen to talk radio or surf the web,” Thomson added, “and you’ll find a number of national companies that aggressively market their services.   They make big promises but, in the end, deliver little to the consumer.   With some of the national companies, the consumer doesn’t even talk to an attorney.   It’s a bad deal for consumers.”

Thomson encourages anyone dealing with an IRS tax issue to call Nick Nemeth.  He added, “We love the fact that Nick offers a free initial consultation.   During that time, a consumer can get good counsel from an attorney who is well respected in Dallas-Ft. Worth.”    To reach Nick Nemeth, call 972-484-0829.

The Consumer Team is DFW’s longest running and highest rated consumer advocacy radio program. The program is focused solely on Dallas-Ft. Worth and promotes locally owned and operated business sponsors.   The Consumer Team with Pete Thomson is produced by McQ Media Inc, Dallas, Texas.

 

Consumer Team Welcomes Tax Attorney Nick Nemeth

(DALLAS-FT. WORTH, TEXAS – Consumer Team News)   Consumer Team host Pete Thomson today announced that Dallas-Ft. Worth tax attorney Nick Nemeth will be appearing as a regular contributor on The Consumer Team.  Nemeth, who helps consumers resolve IRS tax issues, will join Thomson for a series of educational broadcasts.   Regarding the addition of Nemeth to The Consumer Team, Thomson said “We’re very excited to welcome Nick Nemeth to The Consumer Team.  He represents best practices in the category of tax resolution.”

Nick Nemeth - DFW Tax Attorney

Nick Nemeth – DFW Tax Attorney

The Consumer Team broadcasts with Nick Nemeth will address common consumer mistakes made in tax resolution, according to Thomson.   He added, “The first and often biggest mistake consumers make is calling one of the national advertisers that make big promises in their radio advertising.  Oftentimes consumers pay big retainers and don’t even speak with an attorney.  Nick Nemeth is a local, DFW tax lawyer who has a very good reputation for helping consumers resolve IRS tax issues.  We recommend Nick for any consumers needing to deal with an IRS issue.”

The addition of Nemeth to The Consumer Team is consistent with the program’s commitment to the Dallas-Ft. Worth Market.  According to Thomson, large consumer services that cover multiple markets can’t offer focus or quality.  He added, “The big consumer sites that cover multiple markets are the new yellow pages.  If a business owner can fog a mirror and has a valid credit card, they’ll be recommended.  In our view, that’s not a reliable method for the consumer.  On The Consumer Team I’ve chosen to take a different approach.   We want to be very effective for North Texas.   The only way to truly accomplish that is to stay local.  I know all of our sponsors personally.  Some of these folks, I’ve known for over a deade.  There’s no way I could achieve that kind of focus in more than one market.”

The Consumer Team airs Saturdays from 6-8 PM (Central) on CBS Radio’s 1080 KRLD in Dallas-Ft. Worth.  The Consumer Team with Pete Thomson is produced by McQ Media Inc, Dallas, Texas.

 

Consumer Team: Ventana is Changing Retirement in Dallas

(DALLAS-FT. WORTH, TX – Consumer Team News)   The corner of Northwest Highway and Central/Hwy 75 is about to change in a big way. Ventana, a luxury high rise retirement community, is being built at this location by Buckner Retirement Services.   The Consumer Team with Pete Thomson is airing a series of educational segments on retirement in DFW and the new Ventana.

Ventana - Coming to Northwest Highway & Central in Dallas

Ventana – Coming to Northwest Highway & Central in Dallas

Pete Thomson, host of The Consumer Team, says  he considers Ventana to be the future of retirement living. Thomson said, “People are very impressed with the the luxury of Ventana.  It will be a stunning community with beautiful views of the Dallas skyline.   There are some other major benefits.  First, Buckner Retirement Services is building Ventana.  Buckner is one of the most trusted names in North Texas.   Beyond that, Ventana will be a continuing care retirement community which means that residents will have access to many healthcare and medical services on-campus at Ventana, and at rates that are very predictable.   Over the span of a person’s retirement, we believe that Ventana’s pricing model delivers much more for the dollar and gives consumers more control over their budgets during retirement.”

The Consumer Team will feature different aspects of Ventana during on-air interviews on 1080 KRLD Radio.   Thomson said, “Our interviews on retirement and Ventana will be very educational.  We’ll be talking to the leadership of Ventana and Buckner Retirement Services.   We’ll also feature several people who will be among the first to move to Ventana when it’s complete.”

The Consumer Team with Pete Thomson is broadcast Saturdays from 6-8 PM on CBS Radio’s 1080 KRLD.   The Consumer Team is produced by McQ Media Inc, Dallas, Texas.

Consumer Team Hits Milestone on KRLD

(DALLAS-FT. WORTH, TEXAS – Consumer Team News)   The Consumer Team with Pete Thomson has hit a milestone; starting its 5th year of broadcasting on CBS Radio’s 1080 KRLD in Dallas-Ft. Worth, Texas.  The program is heard Saturdays from 6-8 PM.

Pete Thomson - The Consumer Team

Pete Thomson – The Consumer Team

Consumer Team host Pete Thomson said that starting year #5 is a significant milestone for the consumer advocacy radio program.   Thomson said, “I’m really proud of the job that our team has done. We’ve stayed true to our vision which has been to be a resource for consumers in Dallas and Ft. Worth.” Thomson regularly talks about the two missions of The Consumer Team.  He commented, “Each week we’re focused on accomplishing 2 things:  First, we want to keep our listeners current on important consumer news and information.  In addition, we want to connect our listeners to businesses from North Texas that they can count on.”

KRLD is the top rated news-talk station in the DFW market.   Thomson said he believes being on KRLD has been a significant contributing factor to the program’s success and longevity.   He added, “KRLD is an amazing station.  It has tremendous reach into the DFW market.  The partnership with CBS and KRLD has been a very good experience.  They’ve been very supportive of The Consumer Team.   They really appreciate what the program is bringing to the airwaves.”  The Consumer Team with Pete Thomson is produced by McQ Media, Dallas, Texas.

 

 

Fake Sales: When a Sale Isn’t a Sale

American Consumers love a sale, and retailers know it.  Shoppers love to think that they’re getting a great deal on a product…and retailers are more than happy to tell them what they want to hear, even if it means stretching the truth to make a point.  Fake Sales….they’re everywhere.  Who’s doing it?   Well, it’s easier to identify the retailers that don’t do the take sales.

Fake Sales - The Consumer Team Investigates

Fake Sales – The Consumer Team Investigates

Big retailers love fake sales.   T.J. Maxx and Marshalls were the subject of a Class Action lawsuit charging that the retailer tricked customers into thinking that they were getting a super discounted value because the ‘compare at’ prices on merchandise were so much higher than the sale price.  Kohl’s and Jos. A. Bank have been taken to task for their sales practices.  Even Hobby Lobby, the squeaky clean retailer out of Oklahoma City, has been called out for fake sales.  In fact, in a settlement with the New York Attorney General, Hobby Lobby agreed to pay civil penalties.

To illustrate how much consumer love a sale, let’s consider the case of J.C. Penny.   Several years ago, J.C. Penny decided to abandon sales in favor of an everyday low price strategy.   From a transparency standpoint, everyday low pricing is a more credible way to price products.    However, the customers didn’t like honesty and Penny’s sales tanked.  J.C. Penny ultimately returned to ‘door buster sales’ and their business has improved.   Consumers love sales!

Some lawmakers and consumer advocacy groups believe more laws are needed to protect us from fake sales.   Just put the hammer down on the retailers and they’ll behave, right?   I think we need less government regulation and more consumers that are smart enough to recognize a bad deal.  Being smart starts with understanding the fact that sales are rarely sales….they’re retail promotions designed to drive revenue.  Once you get over the fact that sales aren’t real, then you can start getting good deals.   Then you can start voting with your feet.

The fastest way to identify the lowest price on a product is the online bots that compares prices. Websites such as Bizrate, DealTime, MySimon, Price Grabber and Shopping.com are ‘one stop’ sites for price comparison.  Based on the information you enter into the site, it will search the web for the best deals.

Consumer Team's Pete Thomson: "More than regulations, we need informed consumers to vote with their feet."

Consumer Team’s Pete Thomson on Fake Sales: “Instead of more regulations, we need informed consumers to vote with their feet.”

If you’re in a store, use a scanner app like Red Laser or Scan Life to scan bar codes and find lower prices. Many retailers are price matching if you can show proof of a cheaper price at a competitor.

Consumer Reports recommends using Groupon and Living Social for their discounts and daily deals. Personally, I prefer the bots over the daily deal sites which seem to always send me offers I will never need, such as half-price deals on a Brazilian Bikini Wax.   Some consumers are reporting that Google Daily Deals is a good resource.

Sales aren’t going anywhere.   After all, the American consumer loves and expects them.  But for discerning and educated consumers who understand the marketplace, information is power.  With all the resources available to accurately find the lowest price, sales aren’t needed to get a good deal.

I welcome your comments on this topic.  Email me at pete at myconsumerteam dot com. Below are links to several sources we consulted for this blog post.

http://www.fool.com/investing/general/2015/07/31/this-retail-trick-might-have-claimed-another-victi.aspx

http://www.consumerreports.org/cro/news/2014/06/don-t-be-taken-in-by-fake-sales/index.htm

http://www.consumerreports.org/cro/retail-stores/buying-guide.htm

http://www.consumerreports.org/cro/news/2014/04/advertising-tactics-that-bug-americans-the-most/index.htm

Editor’s Note:  The Consumer Team with Pete Thomson is broadcast Saturdays from 6-8 PM Central on CBS Radio’s 1080 KRLD in Dallas, Texas.

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